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Get your pension guidance
Use this service to learn about your options for taking money from your defined contribution pensions – including workplace and personal pensions.
How it works
- Answer simple questions about your retirement planning.
- Read your options for taking your pension(s) and decide if they’re right for you.
- Get a personalised to-do list of your next steps based on your answers.
- View or download a summary of your appointment, with extra information on taxes, retirement planning, and more.
- If you want support, speak to a pension specialist using the webchat, Monday to Friday, 9am to 5pm.
- Save your progress and return to the service any time.
How to prepare
It can be helpful to know:
- What type(s) of pension do you have? If you don’t know, find out your pension type (opens in a new window)
- The value of your pension pot(s) – check your pension paperwork or ask your provider.
- If your pension pot contains any special features, like a guaranteed annuity rate or a guaranteed pot value – ask your provider if you’re unsure.
Help and support
If you'd prefer to have a phone appointment, you can book it here.
If you have any questions, speak to a pension specialist on our webchat.
Hours
- Mon - Fri: 9am to 5pm
- Sat, Sun and bank holidays: Closed